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Purchasing Information

Availability
Most items are made to order.  Please allow 4-6 weeks for delivery.

One of a kind and handmade items
Due to the handmade nature of the work, pieces may vary slightly from photos.  Many of our items are one-of-a-kind, and are listed as such.  If you would like to purchase something similar, we will do our best to give you custom options.

Custom orders
Please contact us if you are interested in a custom order.  We require a 50% deposit on custom orders and cannot begin work on the order until it has been received.  The balance must be paid in full before the item can be shipped.  Custom orders are not returnable.

Ring sizing
Please make sure that you provide the correct ring size when you order.  Rings can usually be sized up or down, but there will be a charge for resizing.  (The price will be based on the complexity of each specific repair.)

Returns
If you are not happy with your item for any reason, you are welcome to exchange it within 30 days.

Contact
Questions or concerns?
Give us a call at 612.875.5788, or email karin@karinjacobson.com.